Revenue Operations Manager
Amanda joined Center City Pediatrics as a Certified Medical Assistant (CMA) in 2008. Over the years, she has become responsible for the development and execution of the practice’s revenue strategies, and for tracking and reporting on their progress. Amanda’s work allows CCP to maximize reimbursement from insurances, thus helping to sustain our commitment to quality care and focus on remaining your Patient Center Medical Home. This includes direct oversight of the billing department, which strives to assist all families fully understand their medical bills.
Amanda keeps the practice in front of the technology updates and electronic medical records regulations necessary to keep us in compliance and works closely with all departments to balance medical care coding with top-notch customer service. She strives to educate staff, providers and patients with easy-to-follow tutorials and guidelines, making platforms like Follow My Health and Phreesia both accessible and valuable. Amanda is a member of the AAPC, the world’s largest training and credentialing organization for the healthcare industry, boasting members worldwide working in medical billing, coding, billing, auditing, compliance, clinical documentation improvement, revenue cycle management, and practice management. She also holds a current Phreesia certification.
