Online Scheduling Now Available Everyday

We are happy to announce the expansion of Online Scheduling – with weekday morning availability at both locations, Saturday availability in Center City and Sunday availability in Bala Cynwyd. With Online Scheduling, you can book an appointment after-hours for the following day.

Online Scheduling is available for children who have become suddenly ill and are experiencing pain and discomfort, or who have experienced worsening symptoms while our office is closed.

Scheduling Online for Sick Appointments

Online Scheduling has a very specific purpose – to see children experiencing a limited number of symptoms that have developed and/or worsened while our office is closed. This does not replace the need for you to schedule a sick appointment for a child with unrelated complaints or who has been experiencing symptoms for several days. It also cannot be used to book well visits.

Weekday Scheduling

With Online Scheduling, you can book a morning appointment using a pop-up that will be accessible on our website. The pop-up will not always be available. You will find the pop-up scheduler Sunday – Thursday evenings beginning at 10:30pm. It will remain accessible until8:00am the following morning. You will only have an option to schedule for the following weekday.

In Center City, you will have the option to schedule for a sick visit weekdays between 8:00am-9:00am through Online Scheduling.

In Bala Cynwyd, you will have the option to schedule for a sick visit weekdays (except Thursday) between 8:30am-9:00am or 10:30am-11:00am. On Thursdays, appointments will be available between 10:00am-11:00am through Online Scheduling.
Please note that we cannot accommodate walk-ins at either location.

Weekend Scheduling

For weekend appointments, the pop-up will be accessible beginning at 6:30pm on Friday – Saturday evenings and remain available until 8:30am the following morning. You will only have the option to schedule for the following day.

In Center City, you will have the option to schedule for a sick visit on Saturday morning between 9:30am – 11:00am.

In Bala Cynwyd, you will have the option to schedule for a sick visit on Sunday morning between 9:30am – 10:30am.

Please note that we cannot accommodate walk-ins at either location.

Online Scheduling is Easy to Use

Appointments are scheduled on a first-come, first-served basis. At the time you visit ourwebsite, you will have a choice of any remaining available appointment times. Available times are limited to the windows noted above. When the spaces are filled, families will need to contact our office to schedule an appointment later in the day.

You will not have to register for Online Scheduling or enroll in any additional service. Simply visit our website at the appropriate time and you will see the scheduling pop-up.

When using Online Scheduling, you will be required to provide:

• Parent/Guardian Name, Email and Phone
• Child Name and Date of Birth
• Reason for Visit

Please note that not all symptoms are appropriate for Online Scheduling. When scheduling, you will be asked to select your Reason for Visit from the following list:

• Difficulty Breathing
• Ear Pain
• Sore Throat
• Worsening Fussiness
• Uncontrolled Fever
• Pink Eye
• Instructed by On-Call Physician

As always, in the event of a true medical emergency please call 911 or go to your nearest emergency room.

You will receive an email confirmation of your appointment time. Please plan to arrive 10 minutes prior to your scheduled appointment to allow time for check-in. Always bring your child’s insurance card with you.
Online Scheduling is Not For Every Appointment

These appointments have a very specific purpose – to see children experiencing a limited number of symptoms that have developed and/or worsened overnight. If your child has had symptoms present for several days or if your child has multiple unrelated complaints, we ask that you contact our office to schedule a sick appointment.

Likewise, these appointments should not be used simply to accommodate a family’s work, school or travel schedule. A review of concerns outside of the reasons outlined above must be done at a separate appointment. Likewise, siblings can not be seen during these appointments unless they are scheduled separately.

Frequently Asked Questions

Why must I choose a Reason for Visit?

Online Scheduling is designed to accommodate a limited number of symptoms, to minimize your wait time in the office and be certain that children experiencing worsening pain and discomfort can be seen promptly.

What if I scheduled an appointment, but my child feels better?

When scheduling online, you will receive an email confirmation including a link to cancel your appointment should you no longer need it. Cancelling your appointment releases that time back for other families to access.

If you do not cancel an unneeded visit and do not come, our Patient No-Show Policy will go into effect.

Can I choose which provider I will see?

Online Scheduling will pair you with a provider based on availability. To guarantee an appointment with a specific provider, please contact our office directly for scheduling.

What if multiple children need to be seen?

Please schedule separately for each child that needs to be seen. Siblings without their own space reserved can not be seen during a single appointment.

What if my child has other symptoms?

For unrelated complaints or for children experiencing symptoms over a longer period of time please contact our office to schedule a sick visit.