What if my newborn’s claims are denied?

It can take up to 2-3 weeks for your insurance to update their records after receiving your Insurance Change Form, adding your newborn to your policy. Since claims are sent automatically, it may be denied because the carrier has not yet updated their records. Once the baby has been added, most insurance companies will do a search for denied claims. Once you have confirmed with your insurance that the newborn has been added to the policy, you can contact our Billing Department (215-735-5600 option 3) for assistance.