You can reset your password yourself. Please follow the prompts on the log-in page. Due to HIPAA laws you CANNOT reset your Username on your own. If you forget your Username please email us at: onlinerecordhelp@centercitypediatrics.com. *Avoid having to contact us for your Username by using one of the social media log-in options when you set up your account! … [Read more...] about 9. What If I Forget My Username or Password?

Please allow us up to three days to reply with your proxy passcode. If you still have not received an invite from Follow My Health after three days please check your junk or spam folder. … [Read more...] about 8. How Long Does It Take To Get An Invite With My Proxy Passcode?

Step 1. Parents or legal guardians of existing patients can turn in a completed CCP Proxy Approval Health Care Form in person, via fax or mail. For security reasons forms cannot be submitted via email. Once the completed form is received the Center City Pediatrics front desk staff process the form and you will receive a proxy passcode activation email form Follow My Health. … [Read more...] about 7. How Do I Get a Proxy Passcode?

Please note the medical term “proxy” used in this process means parent or legal guardian. … [Read more...] about 6. What Does “Proxy” Mean?

internet connection with an updated browser (Internet Explorer, Chrome, Firefox) a valid email address a proxy passcode from Follow My Health … [Read more...] about 5. What Do I Need To Set-Up My Follow My Health Account?

Yes. Please note that when sending a message to your provider, in order to ensure a timely response ALL messages will be directed to the triage team before being sent your preferred doctor. … [Read more...] about 4. Can I Send A Message To My Provider Through Follow My Health?